DESIGNING THE INVISIBLE™
20+ years leading transformation, behaviour change and technology adoption across global organisations including Diageo, Nike, Dr Martens, Anglo American and easyJet.
Understanding the human factors that determine whether technology delivers value.
Judgement, adoption and performance where operating models meet AI-enabled decision systems.
Trusted experience across global brands
Diageo
Dr Martens
easyJet
Challenges I Help Solve
AI Adoption
Turning concern, ambiguity and experimentation into credible patterns of use.
Decision Quality
Improving judgement under pressure when signals are weak, noisy or contested.
Governance
Creating practical controls that protect trust without slowing learning.
Performance
Designing operating habits that convert technology investment into visible results.
Why Clients Engage Me
Technology rarely fails because of technology.
Performance depends on how people interpret information, make decisions, build trust and adapt their behaviour.
My work sits at the intersection of:
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Advisory modes
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Executive Leadership
Strategic counsel for leaders sponsoring AI, HR and operating-model transformation in complex environments.
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Fractional Advisory
Embedded advisory capacity for transformation sponsors needing senior judgement without permanent overhead.
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Outcome-Based Projects
Focused interventions that diagnose decision friction, improve adoption and establish operating performance routines.
Designing the Invisible™
Understanding how organisations detect, interpret and act on decision-relevant signals under pressure.
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Human Signal Intelligence
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Decision Intelligence
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AI Governance
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Adaptive Operations
Selected experience
Selected Experience & Perspectives
Experience spanning global consumer brands, enterprise technology and complex operating environments where people must interpret information, make decisions and maintain performance under conditions of uncertainty.
Diageo
Global AI-enabled recruitment transformation
Designed decision environments, governance frameworks and capability approaches supporting responsible adoption of AI-enabled recruitment across global markets.
Nike
EMEA SAP S/4HANA transformation across 26 countries
Led the people side of a major enterprise transformation spanning technology, operations and organisational change across multiple markets.
Dr Martens
Business transformation and operating model change
Supported large-scale transformation initiatives focused on adoption, organisational effectiveness and business performance.
Additional experience includes Anglo American, easyJet, telecommunications, retail, public sector and regulated environments.
Trusted by Leaders
Transformation succeeds through trust, clarity and the ability to bring people together around complex change.
LinkedIn Recommendation
Larry led change on Nike’s EMEA SAP S/4HANA and SAP CAR transformation across 26 countries. He navigated a technically and organisationally complex environment with creativity, resilience and exceptional stakeholder engagement.
Gerald Van Den Esschert
Global Director of Technology Programs, Nike
LinkedIn Recommendation
He combines strategic thinking, relationship building and practical delivery to help organisations navigate complex transformation environments. He brings people together, simplifies complexity and helps teams move forward with confidence.
Nicole Lesterhuis
Transformation Special Forces | Investor & Co-Founder, STRETCH | Ex-Nike
The most interesting organisational challenges rarely begin with a lack of information. They begin when important signals go unnoticed, are misinterpreted or are acted upon too late. This section captures selected observations, questions and emerging ideas from ongoing work, research and exploration.
Small anomalies often precede major failures.
High Reliability Organisations often succeed not by eliminating uncertainty, but by becoming exceptionally good at detecting, interpreting and responding to it.
View Insight →
What Are We Missing?
Reflections on Dave Snowden and complexity.
Perhaps organisational change is less about changing individuals and more about changing the interactions, relationships and conditions that shape behaviour.
View Insight →
Changing Interactions, Not Individuals
What the AI Experience Summit revealed about adoption, trust and decision-making.
Technology is visible. The conditions that determine whether technology succeeds are often invisible.
View Insight →
Designing The Invisible
Designing the Invisible™
Exploring how organisations detect, interpret and act on signals that shape judgement, trust and performance in technology-mediated environments.
Contact
Available for executive advisory, fractional engagements, research conversations and selected outcome-based projects.
Creator of Designing the Invisible™
Exploring signals, judgement and performance in technology-mediated environments.
© 2026 Larry Anderson · Human + AI Operating Performance